Fida LLC (“we”) sets out below how we handle personal information collected through “ensō”, the coworking space with accommodation that we operate, and through this website.
1. Operator
Fida LLC
1-75 Hachiken-machi, Takayama, Gifu, Japan
Representative: Mayumi Nakamura
2. Information we collect
When you use the facility, book accommodation, sign up for events, book a visit, contact us or subscribe to our newsletter, we collect the following.
- Name, address, telephone number and email address
- For accommodation bookings, the details required for the guest register under the Hotel Business Act (which may include nationality and passport number)
- For membership, your occupation, affiliation and payment details
- Information collected automatically when you browse this website (cookies, IP address, browsing history, device information)
3. Purposes of use
- Procedures and communication regarding facility use, accommodation and event participation
- Billing and payment
- Operation, safety management and maintenance of the facility
- Responding to enquiries
- Sending notices, event information and newsletters (only if you wish)
- Improving this website and analysing its use
- Complying with laws and regulations
4. Provision to third parties
We do not provide personal information to third parties without your consent, except in the following cases.
- When required by law
- When necessary to protect a person’s life, body or property
- When required under the Hotel Business Act or other laws, such as presenting the guest register
5. Outsourcing
We may outsource booking management, payment, email delivery and similar operations to external providers within the scope necessary to achieve the purposes above, and require them to manage personal information appropriately.
6. Cookies and analytics
This website uses cookies and analytics tools to improve usability and understand how the site is used. The information collected does not identify individuals. You can disable cookies in your browser settings, although some functions may then be unavailable.
This website uses Google Analytics and Microsoft Clarity as analytics tools. To opt out of data collection by Google Analytics, please use the Google Analytics opt-out browser add-on. For Microsoft Clarity, please refer to the Microsoft Privacy Statement.
7. Security
We take necessary and appropriate measures to prevent leakage, loss or damage of personal information.
8. Disclosure, correction and suspension
If you request disclosure, correction, addition, deletion or suspension of use of your personal information, we will verify your identity and respond promptly in accordance with the law. Please contact us at the address below.
9. Changes to this policy
We may revise this policy in response to changes in law or in our business. The revised policy applies from the time it is posted on this website.
10. Contact
Fida LLC, ensō
1-75 Hachiken-machi, Takayama, Gifu, Japan
Email: [email protected]
Effective date: September 1, 2026